Whether you manage an EFB program or work with content, or you work with those that do, you know how much the frontline depends on data. (Especially if you’ve heard feedback about their EFB or documents!) So here’s the main point: Enabling the frontline to understand content updates, quickly find data, and communicate with operations enables pilots and flight attendants to do their jobs in compliance with documentation – and in turn increases operational performance across the airline.
Data-driven decision-making is key for navigating post-COVID challenges, like vaccine delivery and government re–openings that come with their own set of regulations the frontline has to follow. But common obstacles stand in the way. If you’d like to lead the charge to innovate your airline’s operational content, register for our webinar, “Equipping the Frontline for Success Post-COVID”.
While all data in an EFB is necessary, between the number of manuals and documents and the increasing number of updates, the frontline has to navigate volumes of content any time they need to reference manuals. Ensuring they see more of what they need and less of what they don’t through role-based targeted updates focuses their attention on the data they need to understand.
For pilots and flight attendants to operate effectively and efficiently, they need to find data quickly and easily. Personalized and targeted content that can be filtered by effectivity and searched across manuals gives them time back so that they can manage the situation, not the manual. (And it reduces training needed for navigating content!)
The frontline expects technology they use for their work to be as easy to use as the technology they use in their personal lives. Without a clean, intuitive interface, the difficulty the frontline experiences finding data is only be made worse.
Manually tracking compliance wastes time and leads to a lack of clarity into employee compliance – and sometimes audit issues can result. A platform that records compliance and offers reporting eliminates this work and enables the operation to increase compliance with insights into who has and hasn’t signed off.
The frontline often has important information they need to communicate to the operation while they’re on the job, not after completing a flight. Electronic forms is another electronic flight bag benefit allowing the frontline to record information in and out of connectivity, enabling the operation to collect data in a standardized way for decision-making and analysis.