Avianca Airlines to Implement Comply365’s Document Authoring & Distribution Solution

Avianca Airlines to Implement Comply365’s Document Authoring & Distribution Solution

Carrier Marks First Latin American Customer for Comply365

Beloit, WI – OCT. 11, 2023 – Avianca, one of the largest air transportation groups in Latin America, will transform its document authoring and compliance management processes across its multiple airlines into Comply365’s single, end-to-end authoring and distribution platform and mobile app.

Comply365 is pleased to announce the Avianca Group of airlines will implement ProAuthor to author and manage its Airbus, Boeing and company manuals across all its departments to streamline and centralize its processes. The move will help increase safety and bring great operational efficiencies to the airline while providing crews with more consistent and up-to-date information.

As a network of pan-Latin American airlines serving over 140 routes with more than 2,000 weekly flights, Avianca’s goal of being an airline for everyone attracted close to 24.6 million passengers last year.

Avianca is the second-oldest continually operating airline in the world. The Bogotá-based group of airlines flies a mixed fleet of 130 aircraft.

“We are honored to partner with such a longstanding, reputable brand in aviation. We look forward to enabling their teams with a system to increase safety, efficiency, and provide a better mobile experience for their end users,” Comply365 Chief Commercial Officer Sergio Ramos said. “Avianca marks Comply365’s first customer in Latin America, and we’re excited about the value we can bring to airlines in the region.”

Comply365’s ProAuthor will offer Avianca the opportunity to centralize its documentation across its airlines to reduce labor-intensive, inefficient and time-consuming authoring workflows while improving compliance processes and streamlining reporting.

Using the Comply365 mobile app, crews in Flight Operations, Maintenance, Ground Handling, Security and other departments will have access anytime, anywhere to the most current content – with the ability to easily see what is new. Global searching will enable them to easily find what they need across all their manuals, and they will be able to create bookmarks and annotations that stick with their documents even as new versions are released.

Avianca joins more than 90 global aircraft operators relying on Comply365’s operational content and compliance management platform, from start-up airlines to the world’s largest carriers, as well as cargo, business, Unmanned Aircraft System (UAS), flight training and rail operations.

“It’s exciting to welcome an airline with such a storied history as Avianca into our customer community,” Comply365 Chief Executive Officer Tom Samuel said. “We are proud to support Avianca’s vision to lead air travel within the highly competitive Latin American air transportation market, and we look forward to celebrating Avianca’s continued success with the value our solutions will bring.”

Comply365 is the leading provider of enterprise SaaS and mobile solutions for content management and document distribution in highly regulated industries including aviation, rail, and energy. Comply365 supports the world’s most mobile and remote workforces with targeted and personalized delivery of job-critical data that enables safe, efficient, and compliant operations. Every day, hundreds of thousands of pilots, flight attendants, maintenance technicians, rail conductors and engineers, and energy workers rely on Comply365 for digital delivery of operational (OEM and company) manuals. Having played an instrumental role in the FAA’s approval of replacing the traditional, paper-based, pilot flight bags with electronic flight bags (EFBs), Comply365 partners with clients to transform their industries.

Includes Avianca-Star Alliance member, LifeMiles and Avianca Cargo. In passenger transportation and with more than 103 years of continuous operations since 1919, Avianca is the leading airline in Colombia, Ecuador, Central America and has one of the largest airline operations in Latin America with 140 routes, 2,000 weekly flights and a fleet of more than 130 Airbus 320 and Boeing 787 Dreamliner aircraft, connecting to around 70 destinations in the Americas and Europe. More than 11 million members and 500 commercial partners are part of its loyalty program, LifeMiles, one of the largest in the region. In cargo transportation, Avianca Cargo is a leader in the region and is the main cargo airline in different markets in the Americas. It serves more than 70 destinations with a fleet of Airbus A330 freighters, along with its operation of passenger aircraft bellies. Avianca successfully emerged from Chapter 11 at the end of 2021 and today, has a team of more than 12,000 people committed to providing a safe, convenient, affordable and friendly service to its customers. More information is available at

Gina Duwe
Marketing Specialist
+1 608 313 1500