Comply365’s ProAuthor to Deliver Smart Manuals to Canadian North Flight Crews

Ottawa-Based Airline Gains a Single System for Authoring and Compliance Management

Beloit, WI, USA – March 5, 2020 – Aviation software leader Comply365 is pleased to welcome Canadian North to its customer base with a multiyear contract that will transform the operational information flight crew members must access into “smart manuals” and improve the airline’s compliance management system.

Canadian NorthComply365’s ProAuthor, an end-to-end operational content and compliance management system, will replace multiple disparate systems at the Ottawa, Canada-based airline while delivering more personalized and relevant content to their pilots, flight attendants, and maintenance technicians.

“We needed to establish consistency across our operational manuals, and we wanted a single system to manage and deliver our operational content as well as track end-user compliance,” Canadian North President & CEO Chris Avery said. “Comply365 is used widely across Canada and the United States, and the great feedback we’ve heard from other airlines helped solidify our choice in this trusted brand.”

Canadian North, which recently merged with First Air, provides passenger service across 25 destinations within the Northwest Territories, Nunavik and Nunavut, from its southern gateways of Ottawa, Montreal, and Edmonton. It is also the premier charter service provider and delivers essential goods across very remote areas of northern Canada.

Using ProAuthor, more than 400 employees in the Flight Operations, Inflight and Maintenance departments at Canadian North now will receive smart manuals on their tablets that reduce the data required to download updates, which was especially important because of the limited connectivity in the remote areas the airline serves.

“We warmly welcome Canadian North and look forward to providing them with a solution to boost their end-user compliance while replacing multiple systems to efficiently manage complex processes in a single documentation system that works across the airline,” Comply365 CEO Tom Samuel said. “Canadian North now has the power to deliver more personalized information to flight crews so they can safely and more efficiently travel to places that are essentially off the grid.”


Comply365 is the leading provider of enterprise SaaS and mobile solutions for content management and document distribution in highly regulated industries including aviation, rail, and energy. Comply365 supports the world’s most mobile and remote workforces with targeted and personalized delivery of job-critical data that enables safe, efficient, and compliant operations. Every day, hundreds of thousands of pilots, flight attendants, maintenance technicians, rail conductors and engineers, as well as energy workforce rely on Comply365 for digital delivery of operational content, including OEM and internal company manuals. Having played an instrumental role in the regulatory approval of electronic flight bags (EFB) to replace the traditional, paper-based, pilot flight bags, Comply365 partners with clients to transform their industries.


Canadian North is a 100% Inuit-owned airline that connects people and delivers essential goods throughout Canada’s North – safely, reliably and always with friendly and helpful customer service. It operates to 25 destinations within the Northwest Territories, Nunavik and Nunavut, from its southern gateways of Ottawa, Montreal and Edmonton, with a versatile fleet of Boeing 737, ATR 42 and Bombardier Dash 8 aircraft. Canadian North is also the premier charter services provider for large resource sector clients requiring dependable, efficient and economical fly-in/fly-out air service and it operates flights across North America and beyond for sports teams, cruise lines, tour operators and other large groups. Canadian North is wholly-owned by Makivik Corporation and Inuvialuit Development Corporation.

FOR MORE INFORMATION CONTACT:                                    
Gina Duwe
Comply365 Marketing Coordinator
+1 608.313.1500

Dan Valin
Canadian North | Manager, Marketing and Communications