Month: August 2020

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Hong Kong’s Low-Cost Carrier Gains Single System for Authoring and Compliance Management

Beloit, WI, USA – Aug. 26, 2020 – Aviation software leader Comply365 is pleased to welcome HK Express, Hong Kong-based low-cost carrier and a subsidiary of Cathay Pacific Group, to its customer base with a multiyear contract that will streamline its operational content authoring process as it provides “smart manuals” to crew members and improves the airline’s compliance management system.

Comply365’s ProAuthor, an end-to-end operational content and compliance management system, will replace multiple disparate systems at HK Express while delivering more personalized and relevant content to crew in flight operations, inflight service, ground operations, maintenance and engineering, as well as to third-party vendors.

“We were looking for a unified system to improve document control and maintain regulatory compliance. Comply365’s proven solution and innovative team will give us the tools and flexibility we need to efficiently deliver smart manuals to our crews,” HK Express CEO Mandy Ng said. “We’re excited that the airline will benefit from the user-friendly system, setting us up to emerge stronger from today’s unprecedented challenges.”

Using ProAuthor, HK Express will now be able to better track regulatory compliance, including industry and Hong Kong regulatory standards, while improving efficiency throughout the authoring process from creating, editing, and reviewing manuals to maintaining the data after distribution. Improved user and group management with Comply365 will provide more effective document distribution and notifications, enhancing safety and compliance.

“We are happy to welcome HK Express to our global user community, and we know they’ll find a supportive team here at Comply365 that will ensure our solutions set them up for success as the industry rebuilds,” Comply365 CEO Tom Samuel said. “The tremendous benefits HK Express will realize, including simplifying a complex process into a streamlined, efficient and automated system to deliver more targeted content to the end user, will help the airline better manage the ‘new normal’ facing carriers.”

ABOUT COMPLY365

Comply365 is the leading provider of enterprise SaaS and mobile solutions for content management and document distribution in highly regulated industries including aviation, rail, and energy. Comply365 supports the world’s most mobile and remote workforces with targeted and personalized delivery of job-critical data that enables safe, efficient, and compliant operations. Every day, hundreds of thousands of pilots, flight attendants, maintenance technicians, rail conductors and engineers, as well as energy workforce rely on Comply365 for digital delivery of operational content, including OEM and internal company manuals. Having played an instrumental role in the regulatory approval of electronic flight bags (EFB) to replace the traditional, paper-based, pilot flight bags, Comply365 partners with clients to transform their industries.

FOR MORE INFORMATION CONTACT:                                    
Gina Duwe
Comply365 Marketing Coordinator
+1 608.313.1500
marketing@comply365.com

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Comply365’s End-to-End Authoring Platform to Boost Manual Revision Process

Beloit, WI, USA – Aug. 18, 2020 – Aviation software leader Comply365 is happy to announce its existing client ABX Air will soon leverage the power of structured authoring for its manuals to enable the growing carrier to always be audit ready and easily scale its authoring process while publishing cross-referenced, tail-specific maintenance and flight operations manuals.

ABX Air, a subsidiary cargo airline of Air Transport Services Group, Inc., recently added ProAuthor and Forms365. ProAuthor is Comply365’s end-to-end operational content and compliance management system that enables faster, more routine manual revisions while enabling the airline to always be audit ready by running reports of standards mapped during the authoring phase.

“We’ve had a great experience working with Comply365 to distribute important content to our Flight Operations team, making them an innovative partner to turn to as we advance in our digital strategy to support our airline’s growth,” said John Maloney, Vice President of Flight Operations. “We’re excited to upgrade to a more robust solution that will provide efficiencies for our Technical Publications team, as well as deliver smart data to our crews, enhancing safety by making it easier and faster for them to find exactly what they need.”

The Ohio-based airline expects a 30-percent reduction in total end-to-end publication time, while also reducing the lead time to get new procedures to pilots, loadmasters, mechanics, and ground crews. Current manuals are published in PDF and provide no interconnectivity, forcing users to search each one individually for information. Using ProAuthor, their new manuals will allow cross-referencing with other manuals for the first time, eliminating confusion and decreasing the chance of errors.

The cargo airline has responded quickly to the global pandemic, helping to maintain the flow of vital supplies and increased e-commerce shopping under very challenging conditions. ProAuthor will allow the carrier to scale – authoring 30 to 50 percent more publications – while maintaining its existing team thanks to automated workflows.

ABX Air has been leveraging the power of Comply365’s mobile app with Document & Communication Manager since early 2018 to provide its flight crews immediate access to manuals and important memos needed on their mobile iOS devices.

“It’s been wonderful working with ABX Air, and it is an honor that they have chosen to expand that relationship with the addition of ProAuthor for the next stage of their transformation,” Comply365 CEO Tom Samuel said. “Amid this challenging time for the aviation industry, it’s important to recognize the tremendous benefits ABX will realize by investing in a solution that will provide higher-value content to their users to enhance safety, compliance, and efficiency.”

ABOUT COMPLY365

Comply365 is the leading provider of enterprise SaaS and mobile solutions for content management and document distribution in highly regulated industries including aviation, rail, and energy. Comply365 supports the world’s most mobile and remote workforces with targeted and personalized delivery of job-critical data that enables safe, efficient, and compliant operations. Every day, hundreds of thousands of pilots, flight attendants, maintenance technicians, rail conductors and engineers, as well as energy workforce rely on Comply365 for digital delivery of operational content, including OEM and internal company manuals. Having played an instrumental role in the regulatory approval of electronic flight bags (EFB) to replace the traditional, paper-based, pilot flight bags, Comply365 partners with clients to transform their industries.

ABOUT ABX AIR

ABX Air, a wholly owned subsidiary of Air Transport Services Group, Inc., is an FAR Part 121 cargo airline offering a range of flexible operating solutions that include ACMI and CMI services via dedicated aircraft to customers in the e-commerce and express delivery markets, as well as to the U.S. government. ABX Air delivers reliable, on-time performance with its fleet of Boeing 767 freighters, the asset of choice for express and e-commerce driven networks. For more information, visit abxair.com.

FOR MORE INFORMATION CONTACT:                                    
Gina Duwe
Comply365 Marketing Coordinator
+1 608.313.1500
marketing@comply365.com

Paul Cunningham
ABX Air Corporate Communications
+1 937.382.5591
marketing@abxair.com

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