Category: News

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Hong Kong’s Low-Cost Carrier Gains Single System for Authoring and Compliance Management

Beloit, WI, USA – Aug. 26, 2020 – Aviation software leader Comply365 is pleased to welcome HK Express, Hong Kong-based low-cost carrier and a subsidiary of Cathay Pacific Group, to its customer base with a multiyear contract that will streamline its operational content authoring process as it provides “smart manuals” to crew members and improves the airline’s compliance management system.

Comply365’s ProAuthor, an end-to-end operational content and compliance management system, will replace multiple disparate systems at HK Express while delivering more personalized and relevant content to crew in flight operations, inflight service, ground operations, maintenance and engineering, as well as to third-party vendors.

“We were looking for a unified system to improve document control and maintain regulatory compliance. Comply365’s proven solution and innovative team will give us the tools and flexibility we need to efficiently deliver smart manuals to our crews,” HK Express CEO Mandy Ng said. “We’re excited that the airline will benefit from the user-friendly system, setting us up to emerge stronger from today’s unprecedented challenges.”

Using ProAuthor, HK Express will now be able to better track regulatory compliance, including industry and Hong Kong regulatory standards, while improving efficiency throughout the authoring process from creating, editing, and reviewing manuals to maintaining the data after distribution. Improved user and group management with Comply365 will provide more effective document distribution and notifications, enhancing safety and compliance.

“We are happy to welcome HK Express to our global user community, and we know they’ll find a supportive team here at Comply365 that will ensure our solutions set them up for success as the industry rebuilds,” Comply365 CEO Tom Samuel said. “The tremendous benefits HK Express will realize, including simplifying a complex process into a streamlined, efficient and automated system to deliver more targeted content to the end user, will help the airline better manage the ‘new normal’ facing carriers.”

ABOUT COMPLY365

Comply365 is the leading provider of enterprise SaaS and mobile solutions for content management and document distribution in highly regulated industries including aviation, rail, and energy. Comply365 supports the world’s most mobile and remote workforces with targeted and personalized delivery of job-critical data that enables safe, efficient, and compliant operations. Every day, hundreds of thousands of pilots, flight attendants, maintenance technicians, rail conductors and engineers, as well as energy workforce rely on Comply365 for digital delivery of operational content, including OEM and internal company manuals. Having played an instrumental role in the regulatory approval of electronic flight bags (EFB) to replace the traditional, paper-based, pilot flight bags, Comply365 partners with clients to transform their industries.

FOR MORE INFORMATION CONTACT:                                    
Gina Duwe
Comply365 Marketing Coordinator
+1 608.313.1500
marketing@comply365.com

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Comply365’s End-to-End Authoring Platform to Boost Manual Revision Process

Beloit, WI, USA – Aug. 18, 2020 – Aviation software leader Comply365 is happy to announce its existing client ABX Air will soon leverage the power of structured authoring for its manuals to enable the growing carrier to always be audit ready and easily scale its authoring process while publishing cross-referenced, tail-specific maintenance and flight operations manuals.

ABX Air, a subsidiary cargo airline of Air Transport Services Group, Inc., recently added ProAuthor and Forms365. ProAuthor is Comply365’s end-to-end operational content and compliance management system that enables faster, more routine manual revisions while enabling the airline to always be audit ready by running reports of standards mapped during the authoring phase.

“We’ve had a great experience working with Comply365 to distribute important content to our Flight Operations team, making them an innovative partner to turn to as we advance in our digital strategy to support our airline’s growth,” said John Maloney, Vice President of Flight Operations. “We’re excited to upgrade to a more robust solution that will provide efficiencies for our Technical Publications team, as well as deliver smart data to our crews, enhancing safety by making it easier and faster for them to find exactly what they need.”

The Ohio-based airline expects a 30-percent reduction in total end-to-end publication time, while also reducing the lead time to get new procedures to pilots, loadmasters, mechanics, and ground crews. Current manuals are published in PDF and provide no interconnectivity, forcing users to search each one individually for information. Using ProAuthor, their new manuals will allow cross-referencing with other manuals for the first time, eliminating confusion and decreasing the chance of errors.

The cargo airline has responded quickly to the global pandemic, helping to maintain the flow of vital supplies and increased e-commerce shopping under very challenging conditions. ProAuthor will allow the carrier to scale – authoring 30 to 50 percent more publications – while maintaining its existing team thanks to automated workflows.

ABX Air has been leveraging the power of Comply365’s mobile app with Document & Communication Manager (DCM) since early 2018 to provide its flight crews immediate access to manuals and important memos needed on their mobile iOS devices.

“It’s been wonderful working with ABX Air, and it is an honor that they have chosen to expand that relationship with the addition of ProAuthor for the next stage of their transformation,” Comply365 CEO Tom Samuel said. “Amid this challenging time for the aviation industry, it’s important to recognize the tremendous benefits ABX will realize by investing in a solution that will provide higher-value content to their users to enhance safety, compliance, and efficiency.”

ABOUT COMPLY365

Comply365 is the leading provider of enterprise SaaS and mobile solutions for content management and document distribution in highly regulated industries including aviation, rail, and energy. Comply365 supports the world’s most mobile and remote workforces with targeted and personalized delivery of job-critical data that enables safe, efficient, and compliant operations. Every day, hundreds of thousands of pilots, flight attendants, maintenance technicians, rail conductors and engineers, as well as energy workforce rely on Comply365 for digital delivery of operational content, including OEM and internal company manuals. Having played an instrumental role in the regulatory approval of electronic flight bags (EFB) to replace the traditional, paper-based, pilot flight bags, Comply365 partners with clients to transform their industries.

ABOUT ABX AIR

ABX Air, a wholly owned subsidiary of Air Transport Services Group, Inc., is an FAR Part 121 cargo airline offering a range of flexible operating solutions that include ACMI and CMI services via dedicated aircraft to customers in the e-commerce and express delivery markets, as well as to the U.S. government. ABX Air delivers reliable, on-time performance with its fleet of Boeing 767 freighters, the asset of choice for express and e-commerce driven networks. For more information, visit abxair.com.

FOR MORE INFORMATION CONTACT:                                    
Gina Duwe
Comply365 Marketing Coordinator
+1 608.313.1500
marketing@comply365.com

Paul Cunningham
ABX Air Corporate Communications
+1 937.382.5591
marketing@abxair.com

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Ottawa-Based Airline Gains a Single System for Authoring and Compliance Management

Beloit, WI, USA – March 5, 2020 – Aviation software leader Comply365 is pleased to welcome Canadian North to its customer base with a multiyear contract that will transform the operational information flight crew members must access into “smart manuals” and improve the airline’s compliance management system.

Comply365’s ProAuthor, an end-to-end operational content and compliance management system, will replace multiple disparate systems at the Ottawa, Canada-based airline while delivering more personalized and relevant content to their pilots, flight attendants, and maintenance technicians.

“We needed to establish consistency across our operational manuals, and we wanted a single system to manage and deliver our operational content as well as track end-user compliance,” Canadian North President & CEO Chris Avery said. “Comply365 is used widely across Canada and the United States, and the great feedback we’ve heard from other airlines helped solidify our choice in this trusted brand.”

Canadian North, which recently merged with First Air, provides passenger service across 25 destinations within the Northwest Territories, Nunavik and Nunavut, from its southern gateways of Ottawa, Montreal, and Edmonton. It is also the premier charter service provider and delivers essential goods across very remote areas of northern Canada.

Using ProAuthor, more than 400 employees in the Flight Operations, Inflight and Maintenance departments at Canadian North now will receive smart manuals on their tablets that reduce the data required to download updates, which was especially important because of the limited connectivity in the remote areas the airline serves.

“We warmly welcome Canadian North and look forward to providing them with a solution to boost their end-user compliance while replacing multiple systems to efficiently manage complex processes in a single documentation system that works across the airline,” Comply365 CEO Tom Samuel said. “Canadian North now has the power to deliver more personalized information to flight crews so they can safely and more efficiently travel to places that are essentially off the grid.”

ABOUT COMPLY365

Comply365 is the leading provider of enterprise SaaS and mobile solutions for content management and document distribution in highly regulated industries including aviation, rail, and energy. Comply365 supports the world’s most mobile and remote workforces with targeted and personalized delivery of job-critical data that enables safe, efficient, and compliant operations. Every day, hundreds of thousands of pilots, flight attendants, maintenance technicians, rail conductors and engineers, as well as energy workforce rely on Comply365 for digital delivery of operational content, including OEM and internal company manuals. Having played an instrumental role in the regulatory approval of electronic flight bags (EFB) to replace the traditional, paper-based, pilot flight bags, Comply365 partners with clients to transform their industries.

ABOUT CANADIAN NORTH

Canadian North is a 100% Inuit-owned airline that connects people and delivers essential goods throughout Canada’s North – safely, reliably and always with friendly and helpful customer service. It operates to 25 destinations within the Northwest Territories, Nunavik and Nunavut, from its southern gateways of Ottawa, Montreal and Edmonton, with a versatile fleet of Boeing 737, ATR 42 and Bombardier Dash 8 aircraft. Canadian North is also the premier charter services provider for large resource sector clients requiring dependable, efficient and economical fly-in/fly-out air service and it operates flights across North America and beyond for sports teams, cruise lines, tour operators and other large groups. Canadian North is wholly-owned by Makivik Corporation and Inuvialuit Development Corporation.

FOR MORE INFORMATION CONTACT:                                    
Gina Duwe
Comply365 Marketing Coordinator
+1 608.313.1500
gduwe@comply365.com

Dan Valin
Canadian North | Manager, Marketing and Communications
613.254.6294
dvalin@canadiannorth.com

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Beloit, WI, USA – Jan. 14, 2020 – Etihad Airways, the national airline of the United Arab Emirates, has become the first airline in the Middle East to introduce Comply365, a new state-of-the-art technology platform to host the extensive technical documentation of its Flight Operations Department, including flight operations manuals.

More than 6,000 employees will benefit from the replacement of multiple existing documentation systems with Comply365’s single ProAuthor platform, which will be used to manage and distribute company manuals and documentation from original equipment manufacturers (OEMs), making compliance-related documentation and tracking much easier.

“Etihad Airways is committed to expanding its sustainable practices and broadening the use of simplifying technology is a key element of our strategy,” said Captain Sulaiman Yaqoobi, Etihad’s Vice President of Flight Operations.

“The airline needed a single place to author and manage all of our documentation, which is extensive, as well as a reliable mobile app for our flight crew,” said Captain Yaqoobi.

“Comply365’s solutions are the best fit for our requirements, not just to manage our documentation in one place, but also to have a cloud-based solution hosted in a data center in the UAE.

“The automated standards tracing feature of this system will also save time and improve accuracy over our previous manual process, as well as boosting our visibility over a document’s revision status, and automating workflow and standards tracing.”

As the first Middle Eastern client for this advanced system, Etihad Airways is a significant addition to the base of airlines across the globe who rely daily on Comply365’s platform for authoring and digital delivery of operational (manufacturer and company) manuals, including flight operations manuals, via mobile apps.

Comply365 CEO Tom Samuel said: “I am pleased to welcome Etihad Airways into our client community. It is exciting to be partnering with such an innovative and global brand. Our team is looking forward to working with Etihad to simplify and automate its compliance management environment, and to help deliver higher value operational content to pilots and other operational staff.”

ABOUT COMPLY365

Comply365 is the leading provider of enterprise SaaS and mobile solutions for content management and document distribution in highly regulated industries including aviation, rail, and energy. Comply365 supports the world’s most mobile and remote workforces with targeted and personalized delivery of job-critical data that enables safe, efficient, and compliant operations. Every day, hundreds of thousands of pilots, flight attendants, maintenance technicians, rail conductors and engineers, as well as energy workforce rely on Comply365 for digital delivery of operational content including OEM and internal company manuals. Having played an instrumental role in the regulatory approval of electronic flight bags (EFB) to replace the traditional, paper-based, pilot flight bags, Comply365 partners with clients to transform their industries.

ABOUT ETIHAD AIRWAYS

Etihad Airways, based in Abu-Dhabi, is the national airline of the United Arab Emirates. The airline was established by Royal (Emiri) Decree in July 2003 and is wholly owned by the Government of Abu Dhabi. The airline serves 80 passenger and cargo destinations with a young fleet of more than 100 aircraft.

FOR MORE INFORMATION: 
Gina Duwe
Comply365 Marketing Coordinator
gduwe@comply365.com
+1 608.313.1500

Tony Harrington
Etihad Airways
tharrington@etihad.ae
+971 56 992 2245

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Comply365 expands to South Korea with its newest client

Beloit, WI, USA – Aviation software leader Comply365 continues its global expansion with its first South Korean client, Aero K Airlines. Flight crew members at Aero K will rely on Comply365’s mobile platform to access critical operational content and record compliance and data feedback from the frontline.

Aero K is a low-cost startup carrier basing its operations at Cheongju International Airport in South Korea. Aero K plans to launch in early 2020 and will serve destinations across Asia including China, Japan, Taiwan and Vietnam with its fleet of Airbus A320 aircraft.

“We wanted to put best-in-breed solutions in place from Day 1, and after careful evaluation, we believe Comply365 is the leading and most-trusted document management system in aviation and will support our needs as we expand and change,” said Jay Hyun, Chief Information Officer of Aero K. “Our infrastructure and technology investments are vital to our success in becoming the best airline in Northeast Asia. We are excited to work with the team at Comply365.”

Aero K joins a growing number of international airlines relying on Comply365’s operational content management platform. Comply365 supports more than 15 million flights annually, including many of the largest airlines in the world.

As a startup, Aero K needed a system to manage its operational manuals and other company documents with built-in workflow and structural controls, as well as flexible, electronic mobile forms and a vast library of reports that will drive key analytics. Comply365’s Document & Communication Manager (DCM), Forms365 and Workflow365 will provide Aero K with the easy-to-use, industry-leading document management system that will scale with their airline.

“I’m pleased to welcome Aero K to the Comply365 community,” said Comply365 CEO Tom Samuel. “The Aero K team’s forward thinking and creative approach to their operation make them a perfect fit with the Comply365 vision. We look forward to helping them achieve their goals of ensuring a safe and efficient operation with systems that will scale effectively as the airline grows.”

ABOUT COMPLY365
Comply365 is the leading provider of enterprise SaaS and mobile solutions for content management and document distribution in highly regulated industries including aviation, rail, and energy. Comply365 supports the world’s most mobile and remote workforces with targeted and personalized delivery of job-critical data that enables safe, efficient, and compliant operations. Every day, hundreds of thousands of pilots, flight attendants, maintenance technicians, rail conductors and engineers, as well as energy workforce rely on Comply365 for digital delivery of operational content, including OEM and internal company manuals. Having played an instrumental role in the regulatory approval of electronic flight bags (EFB) to replace the traditional, paper-based, pilot flight bags, Comply365 partners with clients to transform their industries.

ABOUT AERO K
Aero K is a new airline based at the Cheongju International Airport in South Korea that has been preparing thoroughly for a long time, employing the best domestic and international aviation experts for safety and efficiency, differentiated service and customer satisfaction. Aero K will open up new horizons in the global aviation market as the best airline in Northeast Asia, contributing to the domestic aviation market and regional development through fair and free competition as an ultra-low cost airline using the most efficient and proven models in the world.

FOR MORE INFORMATION CONTACT:                                  
Gina Duwe, Marketing Coordinator
Comply365
gduwe@comply365.com
+1 608.313.1500

Sang Bo Kim, Marketing Director
Aero K
sangbokim@aerok.com
+82 (0) 63415902

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